Got Questions?

Frequently Asked Questions

Everything you need to know about Dr. Peptide Labs products, ordering, and shipping.

Products & Quality
Are your peptides intended for human use? +

No. All peptides sold by Dr. Peptide Labs LLC are strictly intended for laboratory research purposes only. They are not for human or animal consumption and have not been approved by the FDA for any medical use. By purchasing, you confirm you are a qualified researcher using these compounds for legitimate research purposes.

How are your peptides supplied? +

Every peptide ships lyophilized in a sealed vial, packed cold-chain-safe, from our Cape Coral, Florida location. Orders placed before 12PM EST Monday through Friday dispatch the same day.

Ordering & Shipping
How quickly will my order ship? +

Orders placed before 12PM EST Monday through Friday ship the same day. Orders placed after 12PM EST ship the next business day. We offer multiple shipping speeds at checkout and provide full tracking information as soon as your order is dispatched.

How is my order packaged? +

All orders ship in plain, unmarked, tamper-evident packaging with full tracking. Nothing on the outside of the package references the contents.

Do you ship internationally? +

Currently we ship to addresses within the United States only. International shipping may be available in the future — contact us to be added to the notification list.

What is your return/refund policy? +

Due to the nature of research peptides, all sales are final. If you receive a damaged or incorrect product, contact us within 48 hours with photos and we will make it right immediately. Customer satisfaction is our priority.

Wholesale
How do I open a wholesale account? +

Contact our wholesale team via the Contact page or email us directly at info@drpeptidelabs.com. Include your business name, location, and estimated monthly volume. We'll set up your account and provide wholesale pricing within 24 hours.

What is the minimum order for wholesale? +

Wholesale orders are sold in 10-vial cases (25-pack for the reconstitution solution). There is no minimum number of cases per order, but wholesale pricing applies to case quantities only. Contact us for custom volume pricing on large orders.